Handling Time: 1-2 Working Days 

Transit Time:

Europe 2-4 Work Days
USA & Canada 4-8 Work Days
Other Countries 4-8 Work Days


We are committed to improve our service and our customers' shopping experience. We can deliver our goods to most countries in the world. Under normal circumstances, it takes us 1-2 work days to process your order. After the goods are shipped, we will send the tracking number for your order to you through E-mail. We use DHL and FedEx as our logistic partners.

You can see the accurate delivery time to your country in the check-out procedure. 

We are not responsible for failed delivery due to erroneous shipping addresses or missing phone numbers from the original order. We are also not responsible if you ignored any pickup notice from the shipping carrier, resulting in the loss or return of the package. In this case we can issue you a store voucher on request. We will not be held liable for misplace or lost package by shipping carrier.

You may be charged import duties and taxes by your local customs authority when your parcel is received into your country.

Orders coming from Europe and North America are shipped out from our warehouse in Germany.

If you wish to order to an adress in the Middle East or Australia, kindly visit 

Duties rates vary depending on the value of the goods, what they are made of and where they are made. Importantly, all countries have different rules regarding this so we are unable to tell you exactly what duties you may be required to pay as this is determined on import by local customs officials. You will not always be required to pay duties or import tax, but it is important that you make yourself aware of the duties that apply in your country in case you are charged to avoid any surprises.